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FAQ Château de Candes

Reservations and Rates

What are the accommodation rates at Château de Candes?

Rates vary depending on the type of accommodation and the season: château suites, family houses in the Loire Valley style, and romantic lofts. For more details and promotional offers, please check the reservation module or contact us.

Do you offer rates for children?

Breakfast for children under 12 is available at a reduced rate of €12 and is free for those under 4 years old.

Baby cots are provided at no additional charge.

What are the check-in and check-out times?

Check-in is from 3 PM.

Check-out is before 11 AM.

Late departure is possible based on availability and may incur an additional fee.

Are outside guests allowed?

Yes, subject to availability and with an additional fee for access to facilities such as the Spa and the Street Art Park.

How can I book a stay?

Book directly on our website or contact our team by phone or email for more assistance.

Is it possible to modify or cancel a reservation?

Deposits are non-refundable but can be postponed for a future stay.

For cancellations up to 15 days before the date, please contact us to reschedule your stay.

What are the breakfast prices and hours?

Breakfast is served between 8:30 AM and 10:00 AM at the Baladin restaurant. Open every day. Rates: €20/adult, €12/child (-12 years old).

What is the amount of the tourist tax?

The tourist tax is €1.18/night/adult.

Services and Facilities

What are the reception hours?

The reception is open from Wednesday to Monday from 8:30 AM to 7 PM. A 24/7 phone service is available.

Is there a restaurant on-site?

Yes, the Baladin offers breakfasts, brunches (on prior booking) and lunches to be enjoyed in a natural setting with views of the Loire. Open every day from 8:30 AM to 6 PM.

Several restaurants are also within walking distance from the estate. See our activities section for our recommended addresses.

Is room service available?

We offer meal baskets delivered to your accommodation before 8 PM, by reservation only.

Is the spa accessible to all guests?

Yes, the Spa is accessible all year for residents and outside visitors by reservation.
Children are welcome under parental supervision.
Pets are not allowed in the relaxation areas.

Is daily cleaning provided in the accommodations?

Cleaning is done at the beginning and end of the stay.
For stays longer than 4 days, a mid-stay cleaning is provided with a linen change.
Pool and bath towels can be changed on request.

Do you offer a transportation service?

We can arrange taxis or transfers as per your needs.

Equipment and Comfort

Are the rooms air-conditioned?

The Pressoir and Katcha houses are equipped with air conditioning.
Our other accommodations have fans and benefit from the natural coolness of tuffeau stone houses.

Is Wi-Fi available?

Yes, free Wi-Fi is available in all accommodations and common areas.

Is there parking available?

Yes, several free parking spaces are available on-site, although they are located in public areas.

Are pets allowed?

Yes, pets are allowed within the establishment with an additional fee.

Experiences and Activities

What activities do you offer?

The estate and its surroundings offer a variety of activities: château and troglodyte visits, bike rides, trips on the Loire and Vienne on traditional boats, canoeing, fishing, wine tastings, visit of charming picturesque villages, etc.

On site, included in all stays, you can enjoy the Street Art Parc, the Zen Garden (Spa, trampoline for children, badminton net; racquets available for loan) and the Dôme (wellness trail).
Bikes can also be hired on site.

Contact our team for more information and recommendations.

Do you offer wine tours and tastings?

Yes, we offer tasting tours with local partners to discover regional wines.

Miscellaneous

Do you offer gift vouchers?

Yes, gift vouchers for stays and experiences are available upon request.

Is it possible to privatize the estate?

Yes, for your private or professional events, contact us for a quote and more details.